Warning message: if you get a message asking whether you want to 'allow active content' please accept. This enables the interactive features to work correctly.
Cannot see all of screen: The webcast is designed for resolutions of 1024X768 and better. Please adjust your display setting or use a more recent PC.
Cannot view video: Please use the link on the front page to download and install a fresh version of the Windows Media Player and check that your connection speed is adequate. Connection speed test here.
Cannot see slide changes: If you have any problem seeing slide changes please open the main webpage in Internet Explorer and view with this browser. Please ensure you allow 'active content' if a warning message appears. Some programmes can re-set the default setting of Internet Explorer and the Windows Media Player - In Windows Media Player (Tools/Options/Security), check that running scripts and rich media commands has not been disabled - unclick these options if this is the case. In Internet Explorer, reset security setting to their default values.
Cannot hear audio: Please ensure speakers are attached, computer has sound card, and all is working correctly. Consult your nearest computer bod if problems persist. Any other problems: please contact your network administrator.
Can I use other browsers? Internet Explorer is recommended as other browsers do not support the full functionality of the Microsoft technology used in this presentation.
